imc DataWorks, LLC... Integrated Measurement Engineering
 

Product Support

imc DataWorks offers support on all imc products via e-mail (hotline@imcdataworks.com), online (WebEx), or via telephone at 608-231-6123. There is no charge for support services to registered users / sites.

Timely Assistance from imc

Additional fee based services include custom application and macro development, training and test devlopment project managment. Our applications group encourages you to contact them for more information.

imc offers a one-year limited warranty on all hardware and software products, including software updates for the duration of the warranty. Extended warranties / service contracts are available. Contact our service department for more information.

Calibration and repair services are available through our Madison, Wisconsin facility. Please refer to the calibration page for more information.

When contacting imc DataWorks, please have serial number and software version available for support personnel.


Support Information

Tips & Tricks in our "How To..." section

Contact customer support

WebEx interactive support session (contact imc support first)

Calibration Information

Additional Print / Electronic System Manuals are available - contact us.

Software updates and upgrades.

Training Courses are held at your facility.

Business Info

Standard Terms & Conditions

Certification, Notices, & License