imc DataWorks offers support on all imc products via e-mail
(hotline@imcdataworks.com),
online (WebEx), or via telephone
at 608-231-6123. There is no charge for support services to registered users / sites.
Additional fee based services include custom application and macro development,
training
and test devlopment project managment. Our
applications
group encourages you to contact them for more information.
imc offers a one-year limited warranty on all hardware and software products,
including
software updates for the duration of the warranty. Extended warranties / service
contracts are
available. Contact our service
department for more
information.
Calibration and repair services are available through our Madison,
Wisconsin facility. Please refer to the calibration page for more information.
When contacting imc DataWorks, please have serial number and software version
available for support personnel.
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